Frequently Asked Questions
Everything you need to know about your western gear and orders.
How long does shipping take for my boots?
Standard shipping typically takes 3-7 business days within the continental US. Tracking information will be sent to your email as soon as your order leaves our warehouse.
What is Skip's Western Outfitters return policy?
We offer a 30-day return policy on all unworn items in their original packaging. Please ensure boots are only tried on on carpeted surfaces to avoid scuffing the outsoles.
How do I know what size cowboy boot to order?
Western boots often run slightly larger than standard sneakers. We recommend sizing down by a half size for most brands, or checking our specific brand size guides for the perfect fit.
Do you offer international shipping?
Yes, we ship our western wear globally. Shipping costs and delivery times vary by country and will be calculated at checkout.
Are your leather products authentic?
Absolutely. Skip's Western Outfitters only stocks genuine leather and exotic skins from reputable brands. Every product is inspected for quality and authenticity.
Can I exchange an item for a different size?
Yes, we offer easy exchanges. Simply visit our online return portal to start an exchange request for a different size or color of the same style.